Compliance policies


Trustmoore’s control framework comprises 13 taxonomies that address our key compliance risks. This framework consists of global policies with a defined risk appetite, which are supplemented with local policies and procedures. These policies and procedures are embedded in global governance that is supervised by our Global Risk & Compliance Board. This foundation enables us to adhere to our values, meet leading industry standards, and comply with laws and regulations in all jurisdictions in which we operate.

To measure the effectiveness of our control framework, we have implemented assurance procedures that consider predefined risk controls and indicators, audit results, and the outcome of organizational self-assessment. Our staff is encouraged to speak up and can rely on procedures through which any staff member can raise concerns regarding misconduct (whether internal or client related) anonymously and without fear of reprisal.

Trustmoore has implemented strict policies concerning client due diligence in order to combat worldwide money laundering, terrorist financing,  and sanction avoidance,  and to anticipate and manage conflicts of interest. We apply a zero-tolerance approach to bribery and corruption.

Further, it is important for us to do business in accordance with corporate-social-responsibility principles aimed at contributing to the integrity of the financial system and to social, economic and environmental sustainability.


Solid compliance and proper due diligence form the basis of our sustainable client relationships. Our client-acceptance processes are designed to be as user-friendly as possible. Consequently, we ensure that clients receive clear and considered  information regarding required information requested upon establishing each relationship with them.

These requirements are based on the need to:

  • Identify and verify the identity of our clients and ultimate beneficial owners
  • Verify the origin of our clients’ wealth
  • Understand the nature and purpose of the business involved and the corporate structure used

Based on our initial assessment, enhanced due diligence may be required, for example, because of specific industry or geographic risks.