COOKIE POLICY

Effective Date:

18-06-2021

Version

Date latest review

Main changes

KEY PRINCIPLES

The protection of privacy and security of Personal Data is very important to Trustmoore.
Any processing of Personal Data relating to identified or identifiable natural person will be processed in accordance with the Data Privacy Policy and the Cookie Policy.

1. What are Cookies?

A Cookie is a small file of letters and numbers that is sent from a web server to your computer whenever you visit a website, and it is stored on your browser or the hard drive of your computer if you agree. They are designed only to collect information of an anonymous nature. We will not combine such anonymous information with your personal details. When you visit the website of Trustmoore, we use different types of Cookies to maintain your connection to this website (www.trustmoore.com). You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Further, Cookies help Trustmoore to provide you with a good experience when you browse our website and also allow us to better understand how our website is used and improve our site to be as comprehensive as possible. We do not use these Cookies to store any personal information about you.

On our website, there is a Cookie notification which tells you that we use Cookies, and which provides a link to the Personal Data Protection Policy and Cookie Policy to demonstrate how we use Cookies and how you can change which Cookies you chose to accept. If you click ‘OK you are also providing your consent to those Cookie settings unless and until you change your settings. You can choose not to allow Cookies in your browser settings, but this may preclude your use of certain parts of our website. More information on Cookies, their use and how to accept or reject them can be found at https://ec.europa.eu/info/cookies_en.

2. Types of cookies

a. Session Cookies: also known as in-memory cookies or transient cookies, allow us to track your actions during a single browsing session. They do not remain on your device afterwards: they expire (deleted from your computer or mobile device) at the end of a browser session or when you leave the website.

b. Persistent Cookies: they remain on your device between sessions or for a predetermined period of time (as determined by the site operator). We use them to authenticate you and to remember your preferences. The information from the persistent Cookie is transmitted to the web server every time you visit the originating website or every time you view a resource belonging to that website. We can also use them to balance the load on our servers and improve your experience on our site.

Session and Persistent Cookies can be either i. First or ii. Third party cookies.

i. A first-party cookie is set by the website being visited.

ii. A third-party cookie is set by a different website. This may be used to enable functionality of third-party services (eg. media players, Google Analytics, WebTrends, etc.) and/or provide third-parties with information. If third party services collect information, they usually do so anonymously and in the aggregate to provide information helpful to the service provider such as website trends, without identifying individual visitors.

Local Shared Objects (otherwise known as ‘Flash cookies’) is another example of a type of third party cookie used to manage basic permissions relating to the embedded service like media players (i.e. YouTube, Adobe Flash, Shockwave, etc.) and to check/monitor bandwidth or resource consumption. Flash cookies are stored on a user’s computer much the same way as cookies are, however, it may not necessarily be possible to manage them at browser level.

3. Types of cookies used by this website

The cookies used on our website are the following:

Name

Type

Expiration
Date

Purpose

Provider

Cookie
Consent

HTTP

1 year

Stores the user's cookie consent state for the current domain

Trustmoore.com

Collect

Pixel

Session

Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.

googleanalytics.com

_ga

HTTP

2 years

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

googleanalytics.com

_gat

HTTP

1 day

Used by Google Analytics to throttle request rate

googleanalytics.com

_gid

HTTP

1 day

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

googleanalytics.com

fr

HTTP

3 months

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

facebook.com

tr

Pixel

Session

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

facebook.com

_fbp

HTTP

3 months

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

facebook.com

4. Disclaimer

All TM Cookies fall within the classifications: Strictly Necessary, Functionality and Performance. By accessing the website or online services provided by Trustmoore, the user acknowledge that he or she has read, understand, and agree to the placement of Cookies on his or her computer or mobile device in accordance with the terms of this policy. If the user does not wish to accept Cookies from TM website or services, he or she must either disable Cookies or refrain from using this website. Deleting Cookies, refusing or disabling their use when visiting Trustmoore website or using TM online services may have an impact on the user experience as parts of the website(s) or services may no longer work.

5. How to refuse the use of cookies

Most browsers are initially set to accept Cookies. However, the users have the ability to disable Cookies, generally through changing their browsing settings. It may also be possible to configure browser settings to enable acceptance of specific Cookies or to notify them each time a new Cookie is about to be stored on your computer, enabling them to decide whether to accept or reject the Cookie. To manage use of Cookies there are various resources available, for example, the following:

Google Chrome: Settings> Show advanced options> Privacy (Content settings)> Cookies:
https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktopandhl=es

Microsoft Internet Explorer: Internet Options> Privacy> Advanced: https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d

Firefox: Options> Privacy> Cookies:
https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Safari, iPad and iPhone: Preferences> Privacy:
https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

The users can also disable or delete the stored data used by technology similar to Cookies, such as Local Shared Objects or Flash Cookies, by managing the browser’s “add-on settings” or visiting the website of its manufacturer. For instance, to disable Flash cookies, please visit http://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html.

Alternatively, you may wish to visit https://ec.europa.eu/info/cookies_en for comprehensive information on how to disable cookies on a wide variety of browsers.

6. Amendments

We reserve the right to revise this Cookie Policy at any time. Any changes will be published on this website. So that you are aware of them, we advise you to consult this statement on a regular basis.

7. Contact Details

Company Name: Trustmoore Netherlands B.V
Company Address: Prins Hendriklaan 26, 1075 BD Amsterdam
Phone: +31 204712707
E-mail: privacy@trustmoore.com
Website: https://www.trustmoore.com

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